Cancellation and Refund Policy

Cancellation Policy

Effective Date: 01-01-2025

Welcome to GoAiri.com. Please read our Refund and Cancellation Policy carefully. By using our services, you agree to the terms outlined below.

General Overview

GoAiri.com is a travel and hotel booking platform that facilitates bookings through third-party service providers, including airlines and hotels. Please note that GoAiri.com does not have control over the refund and cancellation policies of these third-party service providers. All refunds and cancellations are governed by the respective policies of the airlines and hotels.

Cancellation Policy

• Flight Bookings:
  Cancellation terms and charges are determined by the airline's policy.
  For cancellations, you must contact GoAiri.com to initiate the process. We will assist in forwarding your request to the airline.
  Any applicable cancellation fees imposed by the airline will be deducted from your refund.
• Hotel Bookings:
  Cancellation terms vary by hotel and depend on the rate type and booking conditions.
  If you wish to cancel, please contact GoAiri.com. We will liaise with the hotel to process your request.
  Cancellation fees, if applicable, will be in accordance with the hotel's terms and deducted from the refund amount.

Refund Policy

Refunds are processed based on the policies of the airline or hotel involved. Once a cancellation request is approved by the third-party service provider:

• GoAiri.com will initiate the refund process.
• Refunds will be credited to the original payment method used at the time of booking.
• Processing times may vary and are subject to the policies of the respective service provider.

Non-Refundable Bookings

Certain bookings may be marked as non-refundable. In such cases:

• Refunds will not be provided under any circumstances.
• Please review the terms and conditions at the time of booking for clarity.

Service Fees

GoAiri.com may charge a service fee for processing cancellations and refunds. This fee is non-refundable and will be disclosed at the time of your request.

Liability Disclaimer

GoAiri.com acts solely as a facilitator between customers and third-party service providers. GoAiri.com is not responsible for any denial of refund or cancellation by the airline or hotel. Customers are encouraged to review the terms and conditions of the airline or hotel before booking.

Contact Information

For cancellation and refund requests, please reach out to us:

Email: support@goairi.com
Phone: +91-9888098881

Changes to This Policy

GoAiri.com reserves the right to update or modify this Refund and Cancellation Policy at any time. Changes will be effective immediately upon posting on our website.

Thank you for choosing GoAiri.com. We strive to provide excellent service and assist you with your travel and accommodation needs.